Answer: The VISTA Invisible series is designed with an ultra-slim bezel. When the tile is installed, the metal frame becomes almost completely hidden, leaving only a tiny architectural gap around the edges for water to disappear into. This creates the most seamless look possible.

Answer: Not at all. We include a specialized Lifting Key in every box. You simply insert the key into the drainage gap and lift the entire tile tray out. This gives you instant access to the hair strainer and the trap for a 30-second cleaning.

Answer: Yes. Underneath the tile tray, there is a high-grade Stainless Steel Hair Catcher. It is designed to trap hair and large debris before they enter your pipes, significantly reducing the risk of plumbing blockages.

Answer : The tile is held in place using standard waterproof tile adhesive or epoxy. Once set, it is incredibly secure. Because the tile is protected by the stainless steel tray walls, the edges won't chip or crack from foot traffic.

Answer: The drain features an integrated Gravity-Seal Trap. This mechanical gate stays tightly closed by default, creating a physical barrier against sewer gases and pests. It only opens automatically when it senses the weight of water flowing down.

Answer : The tray is deep enough to accommodate most modern tiles, including porcelain and marble, up to 12mm to 14mm thick. If you are using extra-thick natural stone, your tiler can easily "back-butter" or slightly grind the insert piece for a perfectly flush fit.

Answer : Yes. Even though the drainage gap looks slim, it utilizes 360° Edge-Suction. Because it pulls water from all four sides simultaneously, it can handle high flow rates (up to 55L/min), ensuring your shower floor stays dry and puddle-free.