INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?

Our shipping costs vary depending on the size and weight of your order, as well as your delivery location. You can find the estimated shipping cost during checkout by entering your delivery pincode.

What are your return and exchange policies?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it for a full refund within 30 days of receipt. Please note that the item must be in its original condition, unused, and with all tags attached.  

To initiate a return, please contact our customer service team at 91 85 9299 5353 or contact@studioonyx.in. We will provide you with return instructions and a return authorization number. Once we receive the returned item, we will process your refund within 7 business days.
 
For more details please visit our Cancellations and Returns Page Here.
How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order's progress directly on the courier company's website using the provided tracking number.

Do you offer any installation services for the products I purchase?

Yes, We do. If you are purchasing a branded item that includes installation services, we will arrange for installation anywhere in India. All customers in India are eligible for the brand's warranty.

Can I talk to someone about my order or a product inquiry?

Absolutely! Our friendly customer service team is here to help. You can reach us by phone at 91 85 9299 5353 or by email at contact@studioonyx.in We are available during business hours 9:00 am to 7:00 pm on Monday to Saturday 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    CONTACT US

    Phone:+ 91 8592995353
    Email: contact@studioonyx.in

    Fast shipping
    on all orders.

    Support forum
    for over 24h

    Address: NH VADAKARA
    CALICUT, KERALA. PIN 673101